Equifax Hack Likely Affected Only Canadians With Dealings In U.S., Company Says

This July 21, 2012, file photo shows Equifax Inc., offices in Atlanta. The company says only Canadians who had dealings in the U.S. are likely to be affected by the hack the company announced last week, which affected 143 million Americans.

TORONTO — Equifax Canada’s customer service agents are telling callers that only Canadians who have had dealings in the United States are likely to be affected by the massive hack announced last week.

The credit monitoring company’s call centre staff say that Canadians who have Equifax accounts in the U.S. could be at risk of having their data compromised, such as those who have lived, worked or applied for credit south of the border.

The Canadian Press made multiple calls as consumers to Equifax Canada’s customer service line and were told that consumers whose credit files were not checked outside of Canada are unlikely to be part of any breach.

Equifax Canada did not immediately respond to requests for comment.

Equifax Inc. said last Thursday a security breach occurred over the summer that compromised the private information of up to 143 million Americans, along with an undisclosed number of Canadians. But the company has been tight-lipped about further details, including how many Canadians may have been exposed.

The latest on the Equifax hack:

Equifax Canada’s website says that “only a limited number of Canadians may have been affected” and “the breach is contained.”

“We are working night and day to assess what happened,” the credit monitoring company says on its Canadian website.

The Canadian breach may have impacted names, addresses and social insurance numbers, Equifax added.

Canada’s privacy commissioner has said it has prioritized an examination into the hack to ensure that Canadians’ information are protected by future risks.

Canadian and American credit files must be kept separate due to differences in the various laws within the U.S. and Canada, according to the Equifax Canada website.

However, American companies can pull Canadians’ files in Canada with consumers’ permission, according to credit risk expert Mike Morley.

“Let’s say you’re a Canadian applying for a mortgage in the U.S. for your cottage They will make a decision based on your Canadian credit information,” Morley said.

That would generate a U.S. credit file for the consumer, he said.

“We are working night and day to assess what happened.”Equifax

Morley added that Canadians who live and work south of the border would have their credit history pulled in Canada in various situations, including when applying for a credit card, or even by a potential employer or landlord.

Equifax has set up a dedicated website, equifaxsecurity2017.com, and call centre to help consumers determine if their information has been compromised.

However, Canada’s privacy watchdog says the website won’t help Canadians because it uses

Source:: The Huffington Post – Canada Travel

(Visited 6 times, 1 visits today)

Leave a Reply

Your email address will not be published. Required fields are marked *